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Shipping Policy

A Legal Disclaimer

At UrbnSnackers, we’re committed to delivering your favorite snacks, beverages, candies, and snack baskets quickly, safely, and efficiently to your doorstep. Please review our shipping policy below.

Shipping Policy - The Basics 

1. Delivery Areas
We currently deliver in the following locations:

  • Select cities/towns within India (or specify exact areas/cities if known)

  • For inquiries outside our delivery zones, please contact us before placing an order.
     

2. Delivery Timelines

  • Same-Day Delivery: Available for select pin codes on orders placed before 4 PM.

  • Next-Day Delivery: Orders placed after 4 PM will be delivered the next day.

  • Standard Delivery Time: 1–2 business days (varies by location and product availability).

You will receive delivery estimates during checkout and updates via SMS/email after placing your order.

3. Delivery Charges

  • Standard Delivery: ₹XX (free for orders above ₹XXX)

  • Express Delivery: ₹XX (where applicable)

  • Any shipping charges will be clearly mentioned at checkout before payment.
     

4. Delivery Partners
We work with trusted local delivery partners and in-house couriers to ensure the timely and safe delivery of your items.

5. Packaging
All orders are securely packed to ensure products remain fresh and damage-free during transit.

  • Fragile items (like glass bottles) are packed with extra care.

  • Snack baskets are wrapped and sealed to maintain hygiene.
     

6. Missed Delivery / Redelivery
If you are unavailable at the time of delivery:

  • Our delivery partner will contact you.

  • A second attempt will be made at no extra cost.

  • If delivery fails again, the order may be returned, and a redelivery fee may apply.
     

7. Order Tracking
You will receive tracking information via SMS or email once your order is dispatched. You can also track your order status via your account dashboard on our website.

8. Delays & Exceptions
We strive to meet all delivery timelines, but delays may occur due to:

  • Weather conditions

  • Public holidays

  • Supply chain disruptions

  • High order volumes during festivals

In the event of a delay, we will notify you promptly.

9. Contact Us
For questions about your delivery or shipping-related concerns, feel free to reach out:
📧 Email: urbnsnackers@gmail.com
📞 Phone: +91-7828523456
🌐 Website: www.urbnsnackers.com

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